Yesterday I was out previewing homes in Willow Glen ( a nice neighborhood ) in San Jose. Many of the homes I was previewing were priced at well above the 1 million dollar range. One in particular stands out in my mind. It was a brand new home and vacant and listed just below $1,700,000.00. I planned to walk through the home and jot down some notes. Only one problem. No lock box. I noticed that the mls comments stated to call the agent at a particular number. However, it did not state that I needed to schedule a time with the agent to see the home. Needless to say I did not get to see the home on the inside. After ariving at the home and looking for 10 minutes, I concluded that there was no way to access a key to get in. For some reason either the owner or agent or both are not making it easy to see this home. This is bad business in my eyes. Our job as business owners or employees is to make it easy for anyone to do business with us. Make it a pleaseure to do business and work with you!!! If we can do that, people will go out of there way to be part of " OUR " experience. If you sell houses, clothing, perfume, roofs, rent videos or offer hamburgers, make it your business to make it easy to do business with you.
Have a nice day.
Jim
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